Auto Service Goes High-Tech

Over the years, there has been a revolution in the Auto repair services as most service centers choose high tech profession where yesterday’s mechanics have become today’s technicians. In the span of a generation, it has been noted that the competence of the Auto Technicians especially in repairs and services has changed dramatically. High-tech systems that were not known 30 years ago are now standard equipment on much of the nation’s fleet of vehicles: stability and traction control systems, adaptive cruise control and variable valve timing, just to name a few. And more changes are on the way: hybrid, plug-in hybrid, and electric vehicles are commonplace; hydrogen fuel cell and other alternative fuel vehicles are deployed in municipal fleets around the country; and Internet connections, voice recognition commands and GPS mapping are available in economy to luxury models.

The days of the grease monkey are gone. In a current survey of ASE-certified vehicle specialists, over 4/5 stated they use computer on duty, greater than 2/3 said they had a computer in the house, and over 1/2 stated they had access to the internet. Basically, cars are gone so high tech today that you need a laptop to fix cars. By choosing Auto mechanics as a career, general maintenance, changing tires, working on brakes, changing oil and fluids and using hand tools are just the basics. It demands them into advance aspects of diagnostics. Good mechanics can make $100,000 a year and not get dirty. You go to work in a dealership and 75 percent of your day is sitting in the front seat looking at a laptop.

Today’s auto technicians need to be master diagnosticians, well versed in electronics, and have smooth customer service skills. Auto Technicians face components and repairs virtually unheard of a generation ago: on-board computers, electronic fuel injection and anti-lock brakes, to name a few of the advances. Today a major component of satisfactory auto repair is good communication between the shop and the customer.

When taking your vehicle to the repair shop, the customer needs to describe the symptoms; but do not suggest a specific course of repair. Do not be embarrassed to ask questions or definitions of technical terms. Do not expect an instant medical diagnosis, but ask to be apprised of the problem, course of action, and costs before job starts. As well as, be sure you understand policies relating to analysis fees, work rates, return olden parts, and assurances, ASE suggests.

As the Auto Industry Goes High Tech, Mergers and Acquisition Volume has Risen by 40% in the Auto Tech Sector to increase efficiency and to earn a competitive edge in the market.

latest articles